“It has indeed been a long and stressful journey, far more so than it should have been.

It’s certainly been made more bearable by Paula though.  She’s been fantastic.  She’s always given good, sound, levelheaded advice and been patient.

Thank you also for your help at the end and your willingness to get things closed out even when you weren’t at work.  From my point of view, it was also a massive relief that at such a critical stage there seemed to be such a seamless transition between you and Paula.  I never felt that things had been missed.

My sincerest thanks to you and Paula for your help and compassion”